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Terms & Conditions

Terms & Conditions

Contact US  
Our address is: VapoRus 439 Boul Sir Wilfrid Laurier Mont Saint Hilaire, QC Canada J3H 3P2 We try to answer all phone calls but sometimes we are unable to. Our phone # is: (514) 562-8191 try to call at reasonable hours, we are in the Eastern time zone, if we don't answer feel free to text us instead.
 

 
Copyright and Trademark Notice  
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of VapoRus, Copyright © 2011, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
 

 
Credit Cards  
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Edit: until further notice we only do offline Credit Card Processing
 

 
Intended Use  
By purchasing from this website, you agree that VapoRus has not made any health claims or mention of other benefits with the use of products on this website. Usage of products purchased from VapoRus is at your own risk and VapoRus will not be liable for any damage from the use or inability to use the products. THE PRODUCTS SOLD BY VAPORUS ARE NOT AN AID FOR SMOKING CESSATION. THE PRODUCTS SOLD BY VAPORUS ARE NOT INTENDED TO DIAGNOSE, TREAT, CURE, OR MITIGATE ANY DISEASE OR CONDITION. KEEP PRODUCT AND ITS COMPONENT PARTS OUT OF REACH OF CHILDREN. REFRAIN FROM USING THIS PRODUCT IF YOU ARE UNDER THE LEGAL SMOKING AGE IN YOUR STATE OR COUNTRY. PLEASE CONSULT WITH YOUR PHYSICIAN BEFORE USING ANY OF THE PRODUCTS SOLD BY VAPORUS.
 

 
Links  
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
 

 
Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  
We do not accept money orders, cashier’s checks, personal checks or company checks.
 

 
Multiple Product Orders  
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for all products at time of purchase. You will only be charged for shipping at the rate quoted to you on your purchase receipt if an order is split into multiple shipments.
 

 
Order Acceptance Policy  
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. VapoRus reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
 

 
Other Conditions  
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether VapoRus signs them or not. We reserve the right to make changes to this site and these Conditions at any time.
You certify that by purchasing products from this website that you are over 18 years old.
 

 
Out-of-Stock Products  
We will ship your product as it becomes available. Orders usually ship within 24 hours of receipt but may be delayed due to arriving shipments that contain products that you have ordered. Orders received on Friday, Saturday, Sunday or any major holiday may not ship until the following Monday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
 

 
Privacy  
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the VapoRus site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the VapoRus site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

 

 
Privacy on Other Web Sites  
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. VapoRos is not responsible for the actions of third parties.
 
 

 
Returns, Warranty and Exchanges  

Returns and Exchange Policy

 
Please read and understand our warranty and return policy before placing an order.
 
-THERE WILL BE NO REFUNDS ISSUED ONCE AN ORDER HAS SHIPPED
-Due to the nature of E-Liquids and personal tastes there will be NO REFUNDS OR RETURNS ON E-LIQUID.
-Due to the nature of Atomizers and Cartomizers there will be NO WARRANTY ON ATOMIZERS OR CARTOMIZERS
-EXCHANGE PARTS WILL NOT BE SENT UNTIL THE ORIGNAL PART IS RETURNED TO US AND EVALUATED. SHIPPING IS AT THE CUSTOMERS EXPENSE FOR PARTS RETURNED TO VapeRos.
-THE DEFAULT WARRANTY PERIOD FOR ALL PRODUCTS IS 30 DAYS UNLESS SPECIFIED OTHERWISE HERE OR IN THE PRODUCT DESCRIPTION.
-PLEASE TEST ALL PRODUCTS UPON RECEIPT. THE WARRANTY PERIOD EXPIRES WHETHER YOU TEST IT OR NOT. 
 
For products that have failed outside of the warranty period, Please contact us via e-mail to help find a solution.
 
Products that are functional, not sold by VapoRus, determined to be out of warranty or damaged by misuse will be sent back without exchange.  
 
Eligibilty for refunds or exchanges are limited to products determined to have manufacturing defects or premature failuire. Products that are damaged through misuse, negligence, water damage  abuse or modified or repaired by anyone other than VapoRus are not eligible for exchange.
 

Please contact us by e-mail to initiate a request if you feel you have a defective product. Instructions will be provided after a request is initiated.
 
Shipping fees are non-refundable.

Cartridges, Cartomizer, Atomizers Refund/Return Policy
Due to the nature of Cartridges, Cartomizers and Atomizers  have no warranty and all purchases are final on these products.

Disposable E-Cigarrettes 
Disposable e-cigarette kits are not eligible for exchange or refund unless DOA and a E-mail submitted within 7 days of receipt of your order.
 
E-Liquid Policy
 
Due to personal tastes and preferences we are unable to offer returns, refunds or exchanges for e-liquid products. All e-liquid purchases are final.
 
Fulfillment Errors
Requests to correct fulfillment mistakes that are made by VapoRus resulting in your receipt of incorrect or missing items in your order will be accepted for 7 days after the receipt of your order.
 
Requests for missing or incorrect items will not be accepted after 7 days from the date you have received your order.
 
Please inspect your order immediately upon receipt and if you feel there is an error please submit a request by e-mail. Instructions will be provided once a request is submitted.
 
 
Return, Repair, Exchange Processing Procedure
Our goal is your satisfaction with your purchase and we want to help you resolve issues as quickly as possible.
 
Your timely return of products in question will help us expedite resolving the issue. In the event that we do not have a product in stock we will send a like product of equal or greater value, or provide a refund at our discretion.
 

 
Shipping Policy  
Shipping Time -- Most orders placed Sunday through Thursday will usually ship within 24 hours, provided the product ordered is in stock and delivery service is available. Orders placed on Fridays may not ship until the following Monday due to limited shipping availability on Saturdays.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by VapeRos or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Priority Shipping is a expedited service from USPS or Canada Post. It does not expedite the processing of your order. All order are packed and shipped in the order they are received.
 

 
Taxes  
VapoRus shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same Province/State. For orders shipped to other Provinces/States, you are solely responsible for all sales taxes or other taxes.
 

 
Typographical Errors  
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, VapoRus shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. VapoRus shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, VapoRus shall immediately issue a credit to your credit card account in the amount of the incorrect price.
 
Batteries and chargers
  • Be advised that the batteries on this page are Lithium Cells. We duly caution you that lithium batteries have known issues while being charged ( same type of batteries as your cellphone or laptop). The nature of lithium ion batteries requires the use of a lipo sack, as they may ignite during charging. By purchasing a battery or charger you acknowledge that charging lithium cells is not without risk, and you must take action to contain that risk.
  • We suggest you charge your batteries inside a 'Li-Po Charging Sack' or within a closed biscuit tin with gas vent holes drilled in it. The Li-Po sack or tin should be placed on a non-igniting surface such as tiles or stone. It should not be placed on wood, carpet or a worktop.
  • Do NOT charge batteries unattended.
  • Do NOT leave batteries on charge once fully recharged.
 

 

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02/02/2013
a tobacco blend based on a Canada brand of similar name and Midnight Craving!!!

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